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Bad day at Bioware

Posted: Fri Apr 13, 2012 4:14 pm
by Maizan
http://www.swtor.com/community/showthread.php?t=407392
During last night's maintenance, some areas of the game were reverted to pre-Game Update 1.2 status. Some areas were 'missing' and characters that were in those areas would be unavailable. We took the live servers offline at approx 9:30AM CDT (Austin time).

Our server and deployment teams are now working to rebuild assets for the live servers, but this is unfortunately not a quick process. We currently estimate that our downtime could be up to eight hours, but that time may be extended.

We are expecting the servers to be available again at 6:00PM CDT (April 14th, 12:00AM BST, 1:00AM CEST, 9:00AM AEST). We'll update you with information in this thread when we have it.

We sincerely apologize for the unexpected downtime today. We’ll update you with more details later.

Thank you for your patience while we work to resolve this issue.
I guess someone applied the patches in the wrong order. I use to have to write detailed instruction sets for the installation team at the bank:
Step 1. lift lid.
Step 2. turn around.
Step 3. undue belt and drop pants.
Step 4. (important) Sit.
Step 5. ....

Maizan
- Pinky, I feel this is a pain that is going to linger.

Re: Bad day at Bioware

Posted: Fri Apr 13, 2012 6:18 pm
by Bulwark
Friday the 13th...

Re: Bad day at Bioware

Posted: Fri Apr 13, 2012 9:10 pm
by Maizan
I worked with a Data center supervisor who refused to apply changes on Friday the 13th and full moons. He was not superstitious at all, but in his experience people tended to make a larger number of dumb mistakes during those periods.

Re: Bad day at Bioware

Posted: Fri Apr 13, 2012 9:25 pm
by Dashl
We just had a tornado come through Norman about a mile from me. Lost power, so I don't know when I would be on anyway. Supposed to be real bad here tomorrow with storms.

Re: Bad day at Bioware

Posted: Fri Apr 13, 2012 9:29 pm
by Marrkin
No damage I am hopin??

Re: Bad day at Bioware

Posted: Fri Apr 13, 2012 10:00 pm
by Dashl
Not for me. Power is back, the buildings atoms the comic book store I got are destroyed. Speeding bullet coca is untouched though. Ariel footage is pretty crazy of the hit and miss of the tornado. Seems we have the potential for a round two in about an hour.